Technical Engineer with 15+ years of experience specializing in Microsoft 365, IT Infrastructure, Endpoint Security, Desktop Support and Enterprise Technical Solutions.
Let's ConnectExperienced Technical Engineer with extensive expertise in Microsoft 365 administration, endpoint protection, desktop support, troubleshooting, incident management and enterprise IT operations. Passionate about helping organizations improve productivity, security and digital transformation through effective technology solutions.
Years Experience
Customers Supported Annually
Microsoft 365 Users Managed
Customer Satisfaction Focus
Exchange Online, Teams, SharePoint, OneDrive and Entra ID administration.
Level 1 and Level 2 incident resolution and troubleshooting.
Kaspersky deployment, troubleshooting and license management.
VPN, DNS, TCP/IP and connectivity troubleshooting.
Desktop support, OS deployment and maintenance.
Delivering responsive support with strong customer satisfaction.
Providing enterprise-level support for Microsoft 365, endpoint security, desktop infrastructure and cloud services.
Managing incidents, troubleshooting user issues and maintaining business continuity.
Delivering technical consultation, deployment assistance and post-sales support.
Looking for an experienced Technical Engineer, Microsoft 365 Administrator or IT Support Specialist?
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